Team Management Training
Topic: Performance Capability Team Training
Purpose: The purpose this workshop is to prepare all associates with the skill set required to achieve excellence in the new millennium.
Course Description: This course provides participants with the basic skills needed to function in a team management environment. The topics covered include team building, quality concepts, quality teams, problem solving, effective presentations, and adapting to change in a high performance culture.
Duration: 24 hours (three-8 hour days)
Audience: All Levels of Employees
Learning Objectives:
- Define the reason for changing to a team culture and understand change
- Develop an awareness of effective and ineffective team behaviors
- Identify and modify behavior in the different stages of team development
- Resolve conflicts in a quality team structure
- Utilize consensus decision making techniques
- Utilize and understand a problem solving model
- Use problem solving tools (I.e. Pareto, Fishbone, Process Flow, Brainstorming, Action Plans, etc.)
- Demonstrate a basic understanding of data gathering, SPC charts, trends, & histograms
- Conduct and facilitate a corrective action team meeting
- Identify and use effective presentation tools
- Demonstrate the use of effective reporting techniques (project purpose, data collection strategy, problem solving methodology & results)
Provider: HRD Strategies
EMPLOYEE INVOLVEMENT WORK CULTURE TRAINING
I. Introduction
It is essential that the proper philosophical base be established to ensure that the intent of the employee involvement concept becomes reality. To create the desired environment will require that all team members learn specific skills related to working harmoniously together in groups.
The timing for presenting team effectiveness courses is critical. Training should begin as soon as a new team has started to work. While pre-start-up activities will emphasize orientation to how the team should function, team effectiveness courses will provide behavioral skills necessary for positive interaction among team members.
All team effectiveness courses are designed to enhance group dynamics as well as interaction and exchange among participants.
The skills learned will serve as the foundation for team members as they begin to function in the team environment.
II. Training System
The team effectiveness training system includes the following topics:
- Roles Within the Team
- Effective Business Meetings
- Goals/Objectives/Action Planning
- Conflict Resolution
- Team Discipline
- Team Operation Process
- Methods of Job Instruction
- Team Decision Making
- Effective Cross Training
III. Training System Facilitators
HRD Strategies believes that in order for employee involvement to be successful that team effectiveness training should be delivered internally. HRD Strategies provides training for client personnel to learn the skills required to facilitate the team effectiveness training system.
The workshop includes the following:
- Fundamentals of Instruction
- Characteristics of Adult Learners
- Evaluating Training System Effectiveness
- Overview of Training System
- Delivery of Training System
IV. All modules are custom designed for each client and fully reproducible. This allows maximum flexibility for the client to integrate culture with training.